https://theluxurytravelexpert.com/2024/02/14/review-british-airways-b777-club-suite/ travel your dreams in style Thu, 15 Feb 2024 10:58:40 +0000 hourly 1 https://theluxurytravelexpert.com/2024/02/14/review-british-airways-b777-club-suite/#comment-184598 Wed, 14 Feb 2024 23:01:23 +0000 https://theluxurytravelexpert.com/?p=294688#comment-184598 The food looks gaud awful. Like on American Airlines.

]]> https://theluxurytravelexpert.com/2024/02/14/review-british-airways-b777-club-suite/#comment-184594 Wed, 14 Feb 2024 19:58:26 +0000 https://theluxurytravelexpert.com/?p=294688#comment-184594 My wife and I were to fly BA business class from Boston to London Heathrow last May. Our travel agent had warned us that BA had a habit of rescheduling and cancelling flights, but the fare was good and we wanted to spend time with our son who lives in Boston prior to the trip. The day before our departure we were notified our flight was cancelled, and we were rebooked on Iberia Airlines in coach class overnight with a connection to BA in Barcelona. Instead of arriving LHR at 9:00 am we were to arrive at 3:30 pm. We were meeting another couple and our driver for the trip to London at 11:00 am, and the change in class was unacceptable, so I booked two one way tickets in business class on United at full price fare. Since I had booked the flight through American Express Platinum Travel, their customer service people were able to determine that the cancellation was due to ‘operational problems’ and they were able to cancel the first leg and rebook us on second leg of the BA flight back to Boston. BA eventually agreed to refund half our flight cost, again with AMEX’s help, but we were never able to get any compensation for our additional costs in excess of $6000. So, no matter how good their business class is, I won’t be flying BA any time in the future, thank you very much.

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